Non-Discrimination Statement
Last Updated: December 1, 2025
Our Commitment to Equal Access
Madison Avenue Face & Body complies with applicable Federal civil rights laws and does not discriminate on the basis of:
Race
Color
National origin
Age
Disability
Sex
Gender identity or expression
Sexual orientation
Religion
Pregnancy
Genetic information
We are committed to providing an inclusive, respectful, and welcoming environment for all patients, clients, and visitors.
Accessibility & Disability Accommodations
We provide reasonable accommodations to ensure equal access to our services, including:
Assistance with completing forms
Support during communication and scheduling
Alternative formats or communication methods when feasible
Physical or communication accommodations as needed
To request an accommodation, please contact us.
Language Assistance Services
If you need language support, we offer assistance upon request, such as:
Verbal assistance
Help understanding written materials
Support from staff during the treatment or scheduling process
Please let us know your preferred language and we will make reasonable efforts to assist you.
How to Request Assistance
If you require disability accommodations, language support, or help accessing our services, please contact us at:
Madison Avenue Face & Body
New York, NY
Email: info@madisonavenuefaceandbody.com
Phone: 2312 684-0315
We will make reasonable efforts to fulfill accommodation requests.
How to File a Complaint
If you believe you have been discriminated against in any way, you may file a complaint with:
1. Madison Avenue Face & Body
Email: info@madisonavenuefaceandbody.com
Phone: 212 684-0315
2. U.S. Department of Health & Human Services, Office for Civil Rights (OCR)
Online: https://ocrportal.hhs.gov
Phone: 1-800-368-1019
TTY: 1-800-537-7697
OCR complaints must generally be filed within 180 days of the alleged discrimination.
We will not retaliate against you for filing a complaint.
Our Promise
Madison Avenue Face & Body is dedicated to providing equitable, respectful, and inclusive care to every individual. Your dignity, comfort, and access to high-quality service are our highest priorities.